privacy policy

1. General information

At CarromdaMarc0, we take your privacy seriously. This privacy policy explains how we collect, use and protect your personal information when you visit our website, place an order or contact us by email or WhatsApp.

2. Data we collect

We may collect the following types of personal information:

  • Contact information (name, email, phone number, WhatsApp number, delivery address)
  • Order data (purchased products, payment information)
  • Communication data (messages via email or WhatsApp)
  • Technical data (IP address, browser type, device information)

3. How we use your data

We use your personal data for the following purposes:

  • To process and deliver your orders
  • To communicate with you regarding your purchase, inquiries or customer support
  • To improve our website and services based on user behavior
  • To send promotional offers (if you have given your consent)
  • To fulfill legal obligations

4. Sharing of data & third parties

We do not sell or trade your personal information. However, we may share it with:

  • shipping company to deliver your order
  • payment processors for secure processing of transactions
  • Legal authorities, if required by law

All third parties are obliged to treat your data securely and in accordance with data protection laws.

5. WhatsApp communication

If you contact us via WhatsApp, your messages and data are subject to WhatsApp's privacy policy. We only use WhatsApp for order-related communication and do not pass your number on to third parties.

6. Data security

We use appropriate technical and organizational measures to protect your personal data from unauthorized access, loss or misuse. However, no online transaction is 100% secure.

7. Your rights

You have the right to:

  • to request access to your stored personal data
  • to request the correction or deletion of your data
  • to withdraw your consent to marketing communications at any time
  • to file a complaint with a data protection authority if you believe that your data is being misused

8. Cookies and Tracking

We may use cookies to improve your browsing experience. You can adjust your browser settings to disable cookies, but this may affect how the website functions.

9. Changes to this Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on our website.

10. Contact information

If you have any questions about this Privacy Policy or your personal information, you can contact us at:

Email: carromdamarrco@gmail.com