term and conditions
1. Scope of application
These Terms and Conditions apply to all purchases made through our website and other sales channels, such as WhatsApp or email. By placing an order with CarromdaMarc0, you agree to these terms.
2. Order process Contract conclusion
Orders are placed via our website, WhatsApp or email.
A contract is only concluded when we confirm the order by email or WhatsApp. We reserve the right to cancel or refuse any order, especially in case of payment problems or suspected fraud.
3. Prices Payment
All prices are quoted in [currency] and include taxes (where required by law).
Payment must be made in full before we ship your order.
We accept the following payment methods: [List payment methods, e.g. credit card, PayPal, bank transfer].
4. Shipping Delivery
We ship worldwide (or specify your shipping regions). Delivery times vary by destination. Estimated delivery times are provided at checkout but are not guaranteed. Any additional customs duties or import taxes are the buyer's responsibility.
If a package is returned due to an incorrect address provided by the customer, the cost of reshipping must be borne by the customer.
5. Return and Exchange
Customers may return unused items within 30 days at their own expense. Refunds will be processed within 14 days of receipt and inspection of the return. Shipping costs for the original order will not be refunded. Exchanges are available within 30 days provided the item is unused and in its original condition. If an item arrives damaged or defective, the customer must report it within 48 hours.
6. Liability and Warranty
Our products are made of high quality materials, but we are not responsible for damage caused by improper use. Warranty claims are subject to the conditions specified for each product.
7. Privacy & Data Protection
We treat customer data in accordance with our privacy policy. The data is only used for order processing, customer service and marketing purposes (if the customer has given their consent). Communication via WhatsApp takes place in accordance with WhatsApp's privacy policy.
8. Applicable Law & Place of Jurisdiction
- These Terms and Conditions are governed by the laws of [your country/state].
- All disputes will be heard in the courts of [your city/country].
9. Changes to the Conditions
We reserve the right to change these Terms at any time. The latest version will always be available on our website.
10. Contact information
If you have any questions about these Terms and Conditions, please contact us:
- Email: carromdamarrco@gmail.com